Key Account Manager

### Tasks **WE MOVE THE WORLD THROUGH SUSTAINABLE AND INTELLIGENT FINANCIAL SERVICES SOLUTIONS** Daimler Truck Financial Services is one of the world's leading providers of financial and mobility services for commercial vehicles, employing approximately 1,900 people across 21 markets worldwide. As an integral part of Daimler Truck AG, we support customers with innovative financing, leasing, insurance, and service solutions that keep the world moving. Our company is driven by trust, authenticity, respect, and integrity. Our employees and our value-based culture are decisive strengths that will contribute significantly to our success in the new set-up. Our knowledge, skills, and people-oriented collaboration culture, characterized by respect, appreciation, and a deep trust in one another, will be the driving forces of future growth in all business segments. ### The Role Daimler Truck Financial Services has a new and exciting opportunity for a motivated and passionate Key Account Manager. Based at our Head Office in Mulgrave, and in a critical role within the Sales and Marketing team, you will be responsible for driving finance sales by cultivating strong relationships with dealers and customers, effectively promoting the DTFS fleet value proposition, and proactively managing customer needs to maximize financial opportunities and profitability. You will be able to identify and capitalize on fleet finance opportunities, align with internal and external stakeholders, and optimize finance sales and interest margins while maintaining sound credit risk management. Reporting into the Senior Key Account Manager, your key responsibilities will be: - Proactive opportunity generation by leveraging DTFS CMS data, dealer networks, and Daimler Truck sales channels to identify and qualify high-potential fleet opportunities. - Conducting in-depth analysis of customer needs and developing tailored fleet finance solutions, including compelling proposals and action plans. - Efficiently managing the quotation process, utilizing internal pricing tools, and ensuring timely responses to customer inquiries. - Cultivating and expanding relationships with existing and prospective fleet customers through proactive engagement and strategic account planning. - Coaching and building strong relationships with internal colleagues, Daimler Truck sales teams, business managers, and dealer personnel. - Driving revenue growth by upselling finance and fleet services to existing customers and increasing product matrix penetration. - Representing DTFS at industry conferences and expos to enhance brand visibility and generate leads. - Providing timely tender responses and collaborating with brand partners on strategic customer sales initiatives. - Conducting thorough assessments of complex economic data for customer evaluations and reviews. - Managing the credit approval process, leveraging internal networks to ensure timely and accurate decisions. - Managing the quotation process when needed and assisting in resolving outstanding debts and delinquencies. - Serving as the primary point of contact for fleet customer decision-makers, addressing inquiries, and resolving issues efficiently. - Acting as a key member of the Sales team and contributing to team goals and objectives. - Collaborating with dealers and brand sales representatives to identify and qualify leads. - Contributing to the development of strategic sales approaches and new initiatives to enhance solution offerings. ### Qualifications **Who we are looking for:** We’re looking for a proactive and detail-oriented individual with excellent communication skills and the ability to think strategically from concept to execution. Experience in fleet management, automotive, or financial services is a plus, along with the ability to handle large data sets and deliver insights. The ideal candidate will have experience in customer-facing roles, be able to work both independently and in teams, and have a strong interest in the evolving automotive financial services market. As you will manage a specific region, some interstate travel will be necessary to ensure continued growth and sustained customer satisfaction. If you have the vision, integrity, and business acumen to take on this challenge, please apply by COB Friday 20th November. At Daimler Truck Financial Services, we know our success starts with our people. We are committed to creating a workplace where employees feel supported, valued, and empowered to grow. In addition to a flexible and progressive work environment, we offer discounted vehicle leasing, on-site parking, employee wellbeing support, recognition and reward programs, and ongoing learning and development opportunities to help you thrive both personally and professionally.