Account Management and Field Sales Manager

Tasks

Inside the Role

This position works remotely in the field. Potential candidates will be asked to consider living in or relocating to Minnesota, Michigan, or Montana.

Provide dealer/distributors with aftermarket parts management support in the areas of parts sales, customer service, and business performance. Assist dealer/distributors in implementing programs and growing parts sales. This District Parts Manager (DPM) position will work closely with DPMs in neighboring regions to support dealer groups with areas of responsibility that cross regional boundaries.

Territory: Minnesota, Michigan, Montana, and The Dakotas.

Reports to: Director of Parts Sales West

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $128,000 to $164,000 USD.

Pay offered dependent on knowledge, skills, and experience.

Benefits include: - Annual bonus program - 401k company contribution with company match up to 6% and non-elective company contribution of 3 to 7% depending on age - Starting at 4 weeks of paid vacation - 13+ calendar holidays - 8 weeks of paid parental leave - Employee assistance program - Comprehensive healthcare plans and wellness programs - Onsite fitness (at some locations) - Tuition assistance and volunteer paid time off - Short-term and long-term disability plans

Location Requirement: This is a remote position; however, candidates must reside within the territory they will support. Candidates must be located in Kentucky, Michigan, Ohio, Minnesota, Idaho, Montana, North Dakota, or South Dakota.

What You Drive at DTNA

Responsibilities include: - Improving operational performance of parts departments at the dealer/distributor level - Initiating innovative methods to change dealer/distributor behavior to meet national aftermarket standards of parts performance - Conducting operations audits and providing recommendations for corrective action based on formal analysis of results - Establishing harmonious relationships between Dealer/Distributor Principals and Parts Managers to enhance acceptance of corporate programs and aftermarket performance standards - Working closely with Dealer Principals to maintain dealer/distributor commitment to aftermarket parts objectives - Providing headquarters staff with field intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities - Offering management advice to dealer/distributor personnel to achieve marketing and financial goals in parts - Recommending changes in facilities, personnel, and business planning as required - Conducting financial analysis of dealer/distributor parts businesses and making recommendations to improve pricing, cost control, absorption, and more - Assisting dealer/distributor personnel in developing annual business plans for parts - Actively promoting and assisting dealer/distributor parts sales efforts regularly - Developing sales and merchandising programs at the dealer/distributor level consistent with national standards and corporate guidelines - Providing market analysis to help dealer/distributors create effective aftermarket parts marketing plans - Monitoring territory performance and modifying sales plans to ensure sales targets are achieved - Regularly calling on end customers with dealer/distributor sales/service personnel - Analyzing customer needs to assess the effectiveness of aftermarket support - Evaluating dealer/distributor systems requests and initiating appropriate action - Forwarding dealer/distributor requests for technical/managerial training as appropriate - Promoting and supporting headquarters training programs and delivering personalized, on-site training as needed - Serving as a technical consultant for all company and dealer/distributor systems activities - Providing training and acting as a liaison between headquarters IT staff and dealer/distributor personnel - Elevating dealer/distributor sales effectiveness by deploying current DTNA sales programs such as Excelerator Analytics, Dealer Marketing Tool, Solutionist Selling Techniques, and Parts Academy Training - Managing a large territory with approximately 30 locations in the district

Knowledge You Should Bring

Requirements include: - A BS/BA degree and 8 years of professional experience, or 3 years of direct relevant experience, or 10 years of relevant experience in lieu of a degree - Proven expertise in Microsoft Office - Strong oral and written communication skills - Strong presentation skills - Ability to work at all levels of the organization and with cross-functional areas - Ability to work and prioritize tasks independently - A strong sales track record and product sales background - Strong analytical skills - Ability to travel 50% or more

Exceptional Candidates Might Have

Preferred qualifications include: - Working knowledge of DTNA's Paragon parts system - Working knowledge of Salesforce - Working knowledge of Tableau - Working knowledge of Excelerator - Experience with SKUgle

Where We Work

This position is open to applicants who can work in or relocate to Portland, Oregon, US. Relocation assistance is not available for this position.

Schedule Type: Remote

At Daimler Truck North America, we recognize that our world is changing faster than ever before. By listening to the needs of today, we are building cutting-edge solutions in sustainability and future driving technology across electric, hydrogen, and autonomous vehicles. These solutions, backed by years of success and achievement, continue DTNA's legacy as the industry leader. Our evolving brand portfolio includes Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team to build a cleaner, safer, and more efficient tomorrow for all.

Additional Information

- This position is not open for Visa sponsorship or to existing Visa holders - Applicants must be legally authorized to work permanently in the country the position is located in at the time of application - Final candidates must successfully complete a criminal background check - Final candidates may be required to successfully complete a pre-employment drug screen - Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for full-time positions - Daimler Truck North America is committed to workforce inclusion and equal employment opportunities for all applicants and employees without regard to race, color, sex, religion, national origin, age, marital status, disability, sexual orientation, gender identity, genetic information, or veteran status - For accommodation or assistance with applying for a posted position, contact the Human Resources department at 503-745-8982 or toll-free at 800-206-3369. For TTY/TDD enabled, call 503-745-2137 or toll-free at 866-355-6935

Qualifications

Please see above for qualification details.